Terms & Conditions

1. Agreement and eligibility

By accessing or using Mrpunter Casino, you confirm that you have read, understood and agreed to these Terms & Conditions, together with any other rules, policies or conditions displayed on the website. These terms apply to all visitors, registered account holders and players who use any service made available through the website. If you do not agree with these terms, you must not use the website or its services.

You must be at least 18 years old to open an account or participate in online gambling. You must also be legally permitted to use gambling services in the location where you are physically present. It is your responsibility to check the laws that apply to you before using the website. We may restrict access where online gambling is not permitted or where we cannot reasonably confirm that use of the service is lawful.

You must provide accurate, current and complete information when registering an account. Information supplied during registration, verification or payment processes must belong to you and must not be misleading. You must update your details if they change. We may ask for documents or other information to verify your identity, age, location, payment method or source of funds. Access to some services may remain restricted until requested checks are completed.

• You must use only one personal account unless we have expressly approved another arrangement.
• You must keep your login details confidential and take reasonable steps to prevent unauthorised access.
• You must not allow another person to use your account or place bets on your behalf.
• You must notify us through the available website process if you believe your account has been accessed without permission.
• You must not register or play using false details, another person’s identity or a payment method that you are not authorised to use.

3. Gambling rules, promotions and fair use

Each game, betting product or feature may have its own rules. You should review the relevant game information before participating. Where a result is determined by a random process, the result will stand subject to correction of an obvious technical or operational error. We may void or review a transaction where there has been a system fault, pricing error, interrupted service, duplicate transaction or other circumstance that makes the transaction invalid under the applicable product rules.

Promotions, bonuses, rewards and promotional campaigns are available only where expressly offered on the website. Each offer may have separate eligibility requirements, expiry conditions, wagering or turnover requirements, contribution rules, restrictions and other terms. Those conditions will apply in addition to these Terms & Conditions. You should read the full terms of an offer before accepting or using it. We do not guarantee that a promotion will always be available or that every account will qualify.

We may refuse, withdraw, correct or cancel a promotion where an offer has been used in breach of its terms, obtained through error, accessed by an ineligible person or used in a way that appears fraudulent or abusive. Any action taken will be proportionate to the relevant circumstances and subject to applicable law.

You must use the website honestly and lawfully. Prohibited conduct includes attempting to manipulate a game or transaction, exploiting a technical weakness, using automated software or bots, interfering with another user’s access, submitting malicious code, engaging in fraud, colluding with other users, or using the website for money laundering or any other unlawful purpose. We may investigate suspected prohibited conduct and take appropriate action, including restricting access, cancelling affected transactions or closing an account.

• Do not use a virtual private network, proxy or other method to misrepresent your physical location where doing so would breach a legal or website restriction.
• Do not copy, reproduce, modify or commercially exploit website content without permission.
• Do not use information from the website to create an unauthorised betting, data or software service.
• Do not attempt to bypass account, identity, age, location or responsible gambling controls.

5. Website availability, privacy and general conditions

We aim to keep the website and its services available, secure and accurate, but uninterrupted access cannot be guaranteed. The website may be unavailable because of maintenance, updates, technical faults, telecommunications issues, payment provider problems or events outside reasonable control. We may change, suspend or remove a feature where necessary for security, legal, operational or commercial reasons.

Website content is provided for general information and may change without notice. We take reasonable care when presenting game, account and transaction information, but you should check the details displayed before acting on them. To the extent permitted by law, we are not responsible for loss caused by your failure to protect your account, misuse of the website, inaccurate information supplied by you, or an event outside reasonable control.

Personal information is handled in accordance with the Privacy Policy. By using the website, you acknowledge that information may be collected, used, stored and disclosed for account administration, identity verification, payments, security, responsible gambling, legal compliance, customer service and other purposes described in that policy. You should read the Privacy Policy before registering.

We may update these Terms & Conditions from time to time. The latest version will be displayed on the website and will apply from the stated effective date, or from publication where no date is stated. If you continue to use the website after an update, you will be treated as having accepted the revised terms. If an important change affects your rights or obligations, we may provide notice through the website or your account.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a provision immediately does not waive the right to enforce it later. These terms, together with any applicable product rules, promotion terms and policies, represent the agreement governing your use of Mrpunter Casino. Any dispute should first be raised through the support or complaints process available on the website. Nothing in these terms limits rights that cannot lawfully be excluded under applicable Australian law.

By continuing to use Mrpunter Casino, you confirm that you understand these Terms & Conditions and agree to comply with them. Please review this page regularly so that you remain aware of the conditions applying to your account and use of the website.